Contact Us

Privacy Policy

Company Name: PG TRADING
Address: 58 RUE DU CHENE VERT, 85110 LA JAUDONNIERE, FRANCE
Phone: +33 707189680
Email: [email protected]
Website: aldshops.com

1. Introduction

Welcome to aldshops.com (“we”, “us”, or “our”).
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or purchase from aldshops.com.

By accessing our website, you agree to the terms described in this Privacy Policy.

2. Information We Collect

We collect the following types of data to provide and improve our services:

2.1 Personal Identification Information

Collected when you create an account, place an order, or contact us:

  • Full Name

  • Billing Address

  • Shipping Address

  • Email Address

  • Phone Number

  • Country of residence

2.2 Order & Transaction Information

When you purchase our products (Bowl and Cup), we collect:

  • Product details

  • Order amount

  • Payment method (no full credit card details stored)

  • Shipping details

  • Order history

2.3 Payment Information

Payment is processed by secure third-party providers (PayPal, Stripe, or other available gateways).
We do not store or have access to your full payment card numbers.

2.4 Technical & Usage Data

Automatically collected when you browse the site:

  • IP Address

  • Browser type/version

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring/exit URLs

  • Cookies and tracking technologies

2.5 Communication Data

If you contact us by email or phone:

  • Email content

  • Attachments

  • Customer service history

3. How We Use Your Information

We use the collected data for the following purposes:

3.1 Order Fulfillment

  • Processing and delivering orders

  • Managing payments

  • Sending order confirmations and shipping updates

3.2 Customer Support

  • Responding to inquiries

  • Resolving delivery or product issues

  • Providing troubleshooting assistance

3.3 Website Optimization

  • Improving site performance

  • Analyzing user behavior

  • Enhancing user experience

3.4 Marketing & Communication

(Optional; only with customer consent)

  • Promotional emails

  • New product announcements

  • Special offers

3.5 Legal Obligations

  • Fraud prevention

  • Compliance with French and EU regulations (including GDPR)

  • Tax and accounting requirements

4. Legal Basis for Processing (GDPR Compliance)

We process personal data under the following lawful bases:

  • Contractual necessity (to deliver your order)

  • Legitimate interest (improving services, fraud prevention)

  • Consent (for marketing communications)

  • Legal obligation (tax, record keeping)

5. Cookies & Tracking Technologies

We use cookies to:

  • Remember your cart

  • Save your language and region settings

  • Analyze site traffic

  • Improve website functionality

Cookies may include:

  • Essential cookies

  • Performance cookies

  • Analytics cookies

  • Marketing cookies

You can disable cookies in your browser settings at any time.

6. Sharing Your Information

We do not sell or rent your personal information.
We only share it with trusted third parties when necessary:

6.1 Service Providers

  • Payment processors

  • Shipping carriers

  • Email service providers

  • IT and security providers

6.2 Legal Requirements

We may disclose data if required by:

  • Law enforcement

  • Government authorities

  • Court orders

6.3 Business Transfers

If PG TRADING is involved in a merger or acquisition, customer data may be transferred with full confidentiality requirements.

7. Data Retention

We retain your personal data only as long as needed for:

  • Order processing

  • Customer service

  • Legal/tax requirements (typically 5–10 years)

After this period, information will be securely deleted.

8. How We Protect Your Data

Your information is protected by:

  • SSL encryption

  • Secure servers

  • Access control

  • Regular security audits

However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

9. Your Rights (EU / GDPR)

As a user residing in the EU, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Delete your data (“Right to be forgotten”)

  • Restrict processing

  • Object to certain uses

  • Request data portability

  • Withdraw consent for marketing at any time

To exercise your rights, contact us at [email protected].

10. Children’s Privacy

We do not knowingly collect data from children under 16 years old.
If you believe a minor has provided data, contact us immediately.

11. International Data Transfers

Your information may be stored or processed in other countries.
We ensure all transfers comply with GDPR using:

  • Standard Contractual Clauses

  • Verified secure service providers

12. Third-Party Links

Our site may include external links.
We are not responsible for the privacy practices of those websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated date.

14. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

PG TRADING
Address: 58 RUE DU CHENE VERT, 85110 LA JAUDONNIERE, FRANCE
Phone: +33 707189680
Email: [email protected]
Website: aldshops.com